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Job highlights

Work/Life Balance

Time management

Flexibility

Problem Solving

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Date: 22/09/2024
Location: Hyderabad/Secunderabad (Begumpet, Prakash Nagar)

About Us

Mitocon Biopharma is dedicated to advancing global health through our innovative biopharmaceutical services. We focus on transforming scientific discoveries into effective treatments, ensuring high-quality data capture, analysis, and reporting.

Positions Available

Role: Call Handlers & Quality Reviewers
Experience Required: Freshers (0 years)
Shift Timing: 09:00 p.m. to 06:00 a.m. (Night Shift)

Qualifications

  • Degree Required: B.Pharm, M.Pharm, Pharm.D
  • Languages: Fluency in Spanish, German, or Dutch is mandatory.

Role & Responsibilities

Call Handlers:

  • Manage voicemails and inbound/outbound calls related to Adverse Events (AEs), Product Complaints (PCs), and Medical Inquiries (MIs).
  • Document reports accurately, including identification of AEs, PCs, medical device complaints, and medication errors.
  • Prepare source documents for every interaction.

Quality Reviewers:

  • Review source documents created by MICC associates.
  • Identify and log errors using the quality review tool.
  • Monitor daily productivity and quality metrics.

Additional Information

  • No Cab Facilities
  • No Work from Home or Hybrid Options
  • CTC: Based on interview performance

How to Apply

If you meet the qualifications and are interested in joining Mitocon Biopharma, please send your CV to:
Email: hr@mitoconbiopharma.com
(Note: No calls will be answered on Saturdays and Sundays)

Important Notes

  • Candidates must be comfortable working the night shift.
  • Location: Hyderabad/Secunderabad (Begumpet, Prakash Nagar).
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