Position: Field Service Trainee
Company: Cytiva
Location: Pune, Maharashtra, India
Category: Customer Support
Job ID: R1274514
Cytiva is seeking motivated individuals for the Field Service Trainee position in our Equipment Services organization based in Pune, Kolkata, and Ahmedabad. This is a remote customer-facing role aimed at supporting our mission to advance future therapeutics from discovery to delivery.
Key Responsibilities:
- Assist Service Engineers: Accompany and support service engineers during pre-installation tasks, equipment demonstrations, and other service activities, which may involve travel within and outside the city.
- Operations Delivery: Participate in the installation, troubleshooting, and planned maintenance of various Single-use and Chromatography Equipment for customers in the Biopharmaceutical Industry.
- Service Call Management: Attend service calls independently or alongside a trained engineer, ensuring high-quality service as per Cytiva’s standards.
- Documentation Support: Contribute to service documentation and be an active team member.
Essential Requirements:
- Educational Background: Bachelor’s degree in Biotechnology, Instrumentation, Electrical, Mechanical, Electronics, or Electrical & Telecommunications Engineering.
- Quick Learner: Ability to learn rapidly and work independently.
- Interpersonal Skills: Strong ability to interface and collaborate with both internal teams and external customers.
- Technical Knowledge: Familiarity with basic tools used for service and repairs.
- Language Proficiency: Fluency in English.
- Process Knowledge: Willingness to learn Cytiva Life Sciences processes for reporting, escalations, and travel.
- Team Player: Ability to work effectively in a team environment.
How to Apply:
If you’re excited about this opportunity to contribute to a leading company in the life sciences field, please submit your application online. Join Cytiva and be part of a team that is making a difference in biopharmaceuticals!