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Job highlights

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Time management

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Job Description

Primary Responsibilities: Call Handlers

  • Handle voicemails, inbound, and outbound calls for Adverse Events (AEs), Product Complaints (PCs), Medical Inquiries (MIs), and non-standard inquiries.
  • Prepare source documents for the same.
  • Handle spontaneous and solicited reports, including identification of Adverse Events, Product Complaints/Medical Device complaints, legal complaints, product information, Medication errors, and Special case scenarios.

Secondary Responsibilities: Quality Reviewers

  • Conduct quality reviews for all source documents prepared by the MICC associates.
  • Identify errors and document them in the quality review tool on a daily basis.
  • Maintain daily productivity and quality trackers.

Preferred Candidate Profile:

  • Minimum 1+ year of experience in a Medical Information Contact Center (MICC) or any other relevant experience in Pharmacovigilance.
  • Excellent communication skills.
  • Night Shifts: 09:00 PM – 06:00 AM.
  • Location: Begumpet (beside Prakash Nagar Metro Station), Hyderabad.
  • Looking for Immediate Joiners.

CTC: Depends on interview performance.

How to Apply:

  • Interested candidates, please share your CV with the subject line “Immediate Joiner” to hr@mitoconbiopharma.com

Contact: Keerthi Boga
AM-HR
Email: hr@mitoconbiopharma.com

Apply now and be a part of the dynamic team at Mitocon Biopharma Pvt Ltd!

Mitocon Biopharma Hiring Medical Information / Quality Reviewers

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